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SugarCRM

Screenshot of the SugarCRM homepage showcasing its CRM capabilities for manufacturing industries, with a customer snapshot diagram and a 'Get a Demo' button.

Pricing

$ 19/month

Category

Marketing & Sales

Description

SugarCRM is a powerful customer relationship management (CRM) platform that helps sales teams, marketing professionals, and customer service reps efficiently manage leads, opportunities, and communications. Moreover, with scalable pricing plans, SugarCRM adapts to businesses of all sizes. Whether you’re a small team or a growing enterprise, SugarCRM simplifies sales processes, optimizes workflows, and delivers robust reporting tools. From basic contact management to advanced AI-driven insights, the platform provides a comprehensive solution for boosting growth and productivity.

Pricing Plans:

  • Essentials Plan: At $19/user/month, the Essentials Plan is perfect for small teams of 3–9 users. It includes essential tools such as account and contact management, lead and opportunity tracking, activity tracking, and basic reporting. Furthermore, this plan offers intelligent account management and basic support, making it ideal for businesses seeking simplicity and scalability.
  • Standard Plan: The Standard Plan, priced at $59/user/month, caters to growing teams with 10+ users. In addition to all features in the Essentials Plan, it adds pipeline management, forecasting, advanced analytics, mobility support, omni-channel communication, and business process automation. Moreover, integrations with platforms like SharePoint, Google, Dropbox, and DocuSign are supported. Additionally, users can customize fields, with mail and calendar integration available as optional features.
  • Advanced Plan: For $85/user/month, the Advanced Plan delivers enhanced sales automation. This plan includes mail and calendar integration, case management, bug tracking, intelligent lead prioritization, and revenue intelligence. Additionally, businesses can leverage AI-driven tools such as generative AI, sentiment analysis, and chatbots to gain actionable insights and automate workflows more effectively.
  • Premier Plan: Priced at $135/user/month, the Premier Plan offers a complete suite of sales automation tools for enterprises. Along with all features from the Advanced Plan, it includes geo-mapping, advanced forecasting, and double the managed storage capacity. Furthermore, additional benefits such as enhanced support, news feeds, smart guides, and a LinkedIn connector make it a top-tier option for businesses aiming to elevate their CRM capabilities.

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Key Features

  • Sales Force Automation: Automate key sales processes such as lead management, pipeline tracking, and forecasting.
  • Customizable Dashboards & Reporting: Tailor reports to measure key sales metrics and improve team performance.
  • Omni-Channel Communication: Manage customer interactions across multiple channels, from email to social media.
  • AI-Driven Insights: Get AI-powered lead prioritization, revenue intelligence, sentiment analysis, and chatbots.
  • Scalable Storage: Expand your CRM storage with increased file and data capacity in higher-tier plans.
  • Customizable: SugarCRM offers a high level of customization, allowing businesses to tailor the platform to their unique needs.
  • AI Features: Higher-tier plans provide advanced AI capabilities that help businesses make data-driven decisions.
  • Scalability: The plans are designed to scale with your business, from small teams to large enterprises.
  • Integration Support: SugarCRM integrates with a wide variety of tools, such as Google, Dropbox, Docusign, and LinkedIn.
  • Pricing for Small Teams: The Essentials Plan may be limited in its features for small teams with more advanced needs.
  • Learning Curve: The platform’s robust features may have a learning curve for teams new to CRM systems.
  • Higher Costs for Larger Teams: The per-user cost in higher plans can add up quickly for large teams, especially in the Premier Plan.

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