AI customer support agents that answer common questions instantly, sort incoming tickets and hand complex cases to your team.
Sorts Instagram and Facebook messages so no lead or complaint gets lost. The agent reads each new DM, labels it as a sales lead, support issue, collaboration request or spam, suggests a reply and sends it to the right person.
A smart WhatsApp agent that answers customer messages instantly, collects details, and sends follow-ups so no lead is missed.
Best for Sales & Lead Generation Teams
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Try a broader word such as lead, email, invoice or report, or clear the filters.
AI customer support agents are automated workflows that help your team respond to customers faster. They read incoming messages from email, WhatsApp or chat, understand what the customer is asking, and either answer from your approved help content or route the conversation to the right person. Unlike a basic chatbot with fixed buttons, they can understand questions written in everyday language.
Good first jobs are frequently asked questions, order or booking status checks, appointment reminders and ticket triage. An agent can tag each message by topic and urgency, draft a reply for an agent to approve, and collect the details your team needs before a human steps in. AI customer support agents are best at the repetitive questions that make up a large share of most inboxes.
Every workflow follows the same loop: a new message arrives, the AI reads and classifies it, your rules decide the next step, the agent acts, and the result is logged. Typical connections include WhatsApp, Gmail, website chat, Google Sheets and help desk tools. Try the demo on any listing above to watch a sample conversation move through each step.
Customers get an answer in seconds instead of hours, even outside office time. Your team spends less time on repeated questions and more on the cases that need care, and every conversation is logged so nothing is lost between shifts. Consistent answers from approved content also reduce mistakes.
Begin with your most common questions and make sure the agent only answers from content you have approved. Set a clear hand off rule so anything sensitive, unusual or emotional goes straight to a person, and check how the agent handles data before connecting customer accounts. Review a sample of conversations each week while it settles in.
Choose an agent from the list above, run the demo, and request a setup for your own channels. Most teams start with FAQs on one channel and expand once the answers are reliable. Browse every workflow in our AI agents directory, follow a hands-on build in the AI agent tutorials, or read more in our AI agents and automation guides.
