How Generative AI Is Reinventing Every Customer Experience – and Why You Should Care
Generative AI is no longer just hype—it’s quietly transforming how we shop, search, and interact online. With over 1,000 AI-powered tools in development, Amazon is leading a shift toward smarter, more personalized customer experiences. From AI that shops for you to voice assistants that take action, this blog breaks down what’s happening, why it matters, and how businesses can stay ahead in the age of agentic AI.
